{"id":7268,"date":"2026-02-28T00:28:23","date_gmt":"2026-02-28T00:28:23","guid":{"rendered":"https:\/\/family.fftwebsites.ca\/?page_id=7268"},"modified":"2026-02-28T00:47:25","modified_gmt":"2026-02-28T00:47:25","slug":"privacy-policy","status":"publish","type":"page","link":"https:\/\/family.fftwebsites.ca\/?page_id=7268","title":{"rendered":"Privacy Policy"},"content":{"rendered":"\t\t
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Family Pizza \u2013 Privacy Policy<\/b><\/h1>

At Family Pizza, we are committed to protecting the privacy and personal information of our customers, employees, and partners. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, mobile app, in-store services, or online ordering systems. By using our platforms, you agree to the terms of this policy.<\/p>

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We encourage you to review it regularly.<\/p>

Information We Collect<\/b><\/h2>

Information You Provide to Us<\/b><\/h3>

We collect personal information that you voluntarily provide, including:<\/p>

Contact Information:<\/b><\/span> Name, phone number, email address, and billing or delivery address.<\/p>

Account Information:<\/b><\/span> Usernames, passwords, and login credentials (if account creation is available).<\/p>

Order and Payment Information:<\/b><\/span> Details relating to purchases and payments (e.g., credit card information processed securely through third-party payment providers).<\/p>

Feedback and Communication:<\/b><\/span> Messages, reviews, inquiries, or support requests sent to us.<\/p>

Preferences:<\/b><\/span> Menu selections, saved favorites, order history, loyalty rewards participation, and promotional preferences.<\/p>

Automatically Collected Information<\/b><\/h3>

When you use our website or mobile app, we may automatically collect:<\/p>

Device & Browsing Data:<\/b><\/span> IP address, browser type, operating system, device type.<\/p>

Usage Information:<\/b><\/span> Pages visited, features used, and time spent on our platforms.<\/p>

Cookies & Tracking Technologies:<\/b><\/span> We use cookies and similar technologies to enhance user experience, personalize content, improve performance, and analyze traffic.<\/p>

How We Use Your Information<\/b><\/h2>

We use your personal information to:<\/p>

  • Process, prepare, and fulfill your orders.<\/p><\/li>

  • Provide customer service and respond to inquiries.<\/p><\/li>

  • Improve and personalize your online and in-store experience.<\/p><\/li>

  • Send updates, promotions, loyalty rewards, and special offers (only with your consent).<\/p><\/li>

  • Enhance website and app performance.<\/p><\/li>

  • Prevent fraud and protect the security of our systems.<\/p><\/li><\/ul>

    How We Share Your Information<\/b><\/h2>

    We may share your information with:<\/p>

    Service Providers:<\/b><\/span> Companies that support our operations, including payment processors, delivery services, loyalty program systems, and IT providers. These partners are required to protect your information and use it only for authorized purposes.<\/p>

    Legal Authorities:<\/b><\/span> When required by applicable law or to protect the rights and safety of Family Pizza and others.<\/p>

    We do not<\/b><\/span> sell your personal information to third parties.<\/p>

    Technology Provider<\/b><\/h2>

    Our online ordering and digital systems are powered by Fusion FoodTech, our trusted technology partner.<\/p>

    Fusion FoodTech<\/p>

    201 King St, London, ON N6A 1C9<\/p>

    Phone: 1-833-FFT-0123<\/p>

    Email: info@fusionfoodtech.ca<\/p>

    Data Security<\/b><\/h2>

    We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, misuse, or disclosure. However, no online platform is completely secure, and information shared electronically is done at your own risk.<\/p>

    Your Rights and Choices<\/b><\/h2>

    You may:<\/p>

    • Update your information through your account (if applicable).<\/p><\/li>

    • Opt out of promotional communications using the unsubscribe link in emails.<\/p><\/li>

    • Request deletion of your personal information, subject to legal retention requirements.<\/p><\/li><\/ul>

      To make a request, please contact us using the information below.<\/p>

      Cookies and Tracking<\/b><\/h2>

      You may control or disable cookies through your browser settings. Disabling cookies may affect certain features of our website or mobile app.<\/p>

      Data Retention<\/b><\/h2>

      We retain personal information only as long as necessary to provide services or comply with legal obligations. Certain data may be anonymized for internal analytics and business improvement.<\/p>

      Children\u2019s Privacy<\/b><\/h2>

      Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If such information is discovered, it will be removed promptly.<\/p>

      Changes to This Privacy Policy<\/b><\/h2>

      We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated revision date. Continued use of our services constitutes acceptance of the updated policy.<\/p>

      Contact Us<\/b><\/h2>

      For privacy-related inquiries or requests, please contact:<\/p>

      Family Pizza<\/b><\/b><\/p>

      Belmont & Wharncliffe<\/p>

      London, Ontario<\/p>

      Phone: 548-866-0518<\/p>

      Family Pizza is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website, mobile app, or services.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

      Family Pizza \u2013 Privacy Policy At Family Pizza, we are committed to protecting the privacy and personal information of our customers, employees, and partners. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, mobile app, in-store services, or online ordering systems. By using our platforms, you […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-7268","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=\/wp\/v2\/pages\/7268","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=7268"}],"version-history":[{"count":15,"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=\/wp\/v2\/pages\/7268\/revisions"}],"predecessor-version":[{"id":7284,"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=\/wp\/v2\/pages\/7268\/revisions\/7284"}],"wp:attachment":[{"href":"https:\/\/family.fftwebsites.ca\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=7268"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}