Family Pizza – Terms of Service

By accessing or using the Family Pizza website, mobile app, or online ordering system, you agree to comply with and be bound by the following Terms of Service.

 

Use of Our Services

You agree to use our services only for lawful purposes. You must not misuse our website, mobile app, or ordering systems in any way that could damage, disable, or impair our services.

 

Orders and Payments

All orders are subject to availability and confirmation. Prices are listed in Canadian dollars and may change without notice.

Payment information is processed securely through authorized third-party payment providers. Family Pizza does not store full credit card details on its servers.

We reserve the right to refuse or cancel orders at our discretion.

 

Promotions and Loyalty Programs

Promotions, discounts, app-exclusive offers, and loyalty rewards are subject to specific terms and may be modified or discontinued at any time without prior notice.

 

Gift Cards

Family Pizza gift cards may be redeemed in-store, online, or through the mobile app. Gift cards are non-refundable and cannot be exchanged for cash unless required by law.

Intellectual Property

All content on the website and mobile app — including logos, branding, text, images, and design — is the property of Family Pizza or its licensors and may not be used without permission.

 

Limitation of Liability

Family Pizza is not liable for any direct, indirect, incidental, or consequential damages resulting from:

  • Use or inability to use our website, app, or services.

  • Errors, interruptions, or delays in service.

  • Unauthorized access to personal information.

Governing Law

These Terms of Service shall be governed by the laws of the Province of Ontario, Canada. Any disputes shall be resolved exclusively in the courts of Ontario.

 

Changes to Terms of Service

We may update these Terms at any time by posting revisions on this page. Continued use of the website or mobile app constitutes acceptance of the updated terms.

 

Technology Provider

Our online ordering and digital systems are powered by Fusion FoodTech, our trusted technology partner.

Fusion FoodTech

201 King St, London, ON N6A 1C9

Phone: 1-833-FFT-0123

Email: [email protected]

 

Contact Information

For questions regarding these Terms of Service, please contact:

Family Pizza

Belmont & Wharncliffe

London, Ontario

Phone: 548-866-0518